Licentiate Examination - IC 01 - Principles of Insurance Exam - Important Points
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Internal Customer - Refers to the interrelationship of the departments, i.e. the work output of one department being an input for another department in the same organisation.
The Code of Ethics, Spelt out by the Insurance Regulatory and Development Authority of India (I.R.D.A.I.), in Various Regulations, is directed towards Ethical Behaviour.
Un-Ethical Behaviour is, when, the Benefits of Self are considered More Important than the Benefits to the Policy-Holder.
Being Ethical in Business is, about doing the Right Thing, such as, Not Lying or Stealing, but Being Honest.
Importance of ethical behaviour - Being ethical is about doing the right thing, Ethics in business include increased accountability and corporate governance.