Empathetic listening: Being empathetic literally means putting yourself in the other persons shoes and feeling his or her experience as he or she would feel it.
Ethical behaviour - placing the customer's interest before self, Full and adequate disclosure of all facts to the clients and Maintaining confidentiality of client's business and personal information
Composite Insurance Agent?means an individual who is appointed as an insurance agent by two or more insurers subject to the condition that he/she shall not act as insurance agent for more than one life insurer, one general insurer, one health insur
Mono-Line Insurer - carrying on one particular specialized line of business such as agriculture insurance, export credit guarantee business
No person shall act as an insurance agent for more than one life insurer, one general insurer, one health insurer and one of each of other mono-line insurers
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