Compensation for third party injury or property damage is decided by Compromise through Mediation, Conciliation through Lok-adalats and MACT Awards.
Insurance Surveyors and Loss assessors (Licencing, Professional Requirements and Code of Conduct Regulations) 2000 Chapter VI gives code of conduct viz. i. To behave ethically and with integrity implying fairness and truthfulness, ii. Strive for objectivity, iii. Carry out his work with due diligence, care and skill, iv. Keep him up dated, and v. Provide free professional training
Two important steps in motor survey are human relationship and surveying ability.
Motor survey requires good technical knowledge about repairability, prevailing market conditions, availability of spares, cost of repairs, and an ability to convince repairer and insured and take on the spot decisions.
Insurer's indirect contribution to road accidents prevention is also exemplified in their system of the underwriting which involves careful 'risks selection' and 'risk improvement'.
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