Human Resource Management (HRM) IC-90 Exam Study Notes

David McClelland emphasised that the need to achieve exists in all persons, but is dormat in many and that it is possible to strengthen the motivation to achieve. When so developed, such people work to great capacity. This was called the Achievement Theory.
According to Expectancy theory by Victor Vroom a person will make the effort to perform if: He thinks that the effort can produce an outcome that may be satisfying, He thinks that he has the skills to make the effort and produce the outcome and The satisfactions that the outcome will provide, are strongly desired by him.
The theories of motivation show that money is not sufficient incentive for high level performances. Non-financial incentives such as prestige, recognition, status, titles, etc. are more powerful motivators for better performance.
Job enrichment implies adding elements to the existing job which makes it more complete or more responsible.This is done by: Job enlargement, Allowing the employee to have direct relationship with the customer, Giving workers greater say in planning, doing and controlling their work.
Empowerment is what an employee feels about his duty, about what is expected from him. An employee not feeling empowered, will not take initiative, will not do anything more than what he is told to do.

Important Points for IC 90 - Human Resource Management (HRM) Exam