Important Points for IC 90 - Human Resource Management (HRM) Exam
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One can make meanings only within the limitations of ones experience.
Stereotypes and Beliefs: All of us have stereotype ideas about other people and tend to behave on that basis.
Impressions of the Communicator: Our prior impressions of the person who is sending the communication tend to distort the meaning.
Psychological distance: The lesser the psychological distance, the better the chances of effective communication.
Principles of good communication include: Clarity of thought, Clarity on language, Amount of communication, Appropriate media or channel, Avoid mismatches in communication, Make communication a two-way process, Be sensitive to receivers response and Communicate directly.
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