Important Points for IC 90 - Human Resource Management (HRM) Exam
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An organisation structure clarifies roles. A role is a position which a person wll occupy. That person is called the incumbent in that role.Every role will have tasks and responsibilities attached to it. Every role will also have some authority vested in it.
Departmentalisation is the process of dividing a large organisation into small and operational units of administration. Departmentalisation can be done on the basis of different products, region or specific customers.
The expression Span of control is used to refer to the number of persons who report to any one superior.
Delegation is the process by which a manager passes on to his sub-ordinate, the authority to make decisions and the responsibility to achieve certain results.
The inverted pyramid type of structure consists of the customer at the top followed by employees, management and the top management.
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