insured should acknowledge the receipt of the award within 30 days
The insurer shall comply with the ombudsman award and send a written intimation to the Ombudsman within 15 days
insured does not intimate in writing the acceptance of such award, the insurer may not implement the award
Soft skills relate to ones ability to interact effectively with other workers and customers, both at work and outside. Communication skills are one of the most important of these soft skills.
SERVQUAL - 5 major indicators of service quality - Reliability, Responsiveness, Assurance, Empathy, Tangibles
MODELEXAM® 
www.realsoftinfoplan.com