SEBI may also consider an application from a global bank to act as Designated Depository Participant which is registered with the SEBI as a participant, custodian of securities, and shall have tie up with Authorised Dealer Category-1 bank.
SEBI Complaints Redress System (SCORES) platform is a web based centralized system to capture investor complaints against listed companies and registered intermediaries and is available 24x7.
Complaints received from investors in physical form are also digitized by SEBI and uploaded in SCORES. Thereafter, follow-up actions of the complaint are done in electronic form only i.e. through SCORES.
Following types of complaints are not dealt through SCORES : 1. Complaints against the companies which are unlisted/delisted, 2. Complaints those are sub-judice or falling under the purview of other regulatory bodies viz. RBI, IRDAI, PFRDA under the purview of other ministries viz., MCA, etc, 3. Suspended companies, companies under liquidation / BIFR / etc, 4. Companies where the name of company is struck off from RoC or a vanishing company as per list published by MCA, 5. A sick company or a company where a moratorium order is passed in winding up / insolvency proceedings.
The shares in respect of which dividend has not been paid or claimed for a period of seven consecutive years or more, are required to be transferred by the company to the Investor Education and Protection Fund Authority (IEPF).