MULTIPLE CHOICE QUESTIONS (MCQS) AND ANSWERS

The Institute conducts its examinations through Multiple Choice Questions (MCQs). These MCQs are part of the Question Bank of the Institute and its Intellectual Property. As a matter of policy, these MCQs and their answers will not be shared by the Institute with the candidates or others and no correspondence in this regard will be entertained.

Syllabus for Certificate Examination in Strategy Management & Innovations in Banking

Module A: Strategic Management: General Concept and Process

Unit 1: Strategy and Strategic Leadership in Dynamic Times

Introducing Strategic Management, Leading Strategically through Effective Vision and Mission

Unit 2: The Internal and External Environment of Strategy

Examining the Internal Environment: Resources, Capabilities, and Activities, Exploring the External Environment: Macro Industry Dynamics.

Unit 3: Business, Corporate, and Global Strategies

Creating Business Strategies, Crafting Business Strategy for Dynamic Contexts, Developing Corporate Strategy, Looking at International Strategies.

Unit 4: Strategy Vehicles for New Directions

Competitive Dynamics, Growth including organic growth, Diversification, Mergers, Acquisitions, Joint Ventures, Strategic Alliances, Internationalization including International Banking Business (in brief).

Unit 5: Strategic Thinking (in general and its application in banking)

Meaning, Foundation of Strategy, Strategic Intelligence including Strategy Analytics, Appreciation of Conflicts including Resources, Contests, and Cooperation and Implementation.

Module B: Strategic Management: Functional Application – General and Banking

Unit 1: Finance and Banking:

Strategic Finance Management including international financial management, Strategic Asset Management including Product design and performance, comparative strategies in Private banking, Corporate banking, investment banking, Universal banking, specialised banking like small finance banks, payment banks, deposits, banks performance, bank capital, Strategic risk analysis and Restructuring.

Unit 2: Cost, Credit and Banking:

Strategic Cost Management, Strategic Credit Management, Strategic ALM including value and profit.

Unit 3: Business, Corporate, and Global Strategies

Strategic marketing including international scenario, International strategic marketing, Blue Ocean strategy, Red Ocean strategy, Customer analytics.

Unit 4: HR and Banking:

Strategic HRM, competency, International SHRM, Knowledge management.

Unit 5: Business Development and Banking:

Strategic Business development, value to customers, changing customer expectations, redesigning customer experience models, new business development.

Module C: Corporate Governance in Banks

Unit 1: Introduction to Corporate Governance

Corporate Governance developments in brief, International Corporate governance.

Unit 2: Issues:

Values, Leadership (including Leadership 4.0), Culture, Ethics.

Unit 3: Governance in Indian Banks:

Public sector Bank, Private sector Bank, Issues, Challenges, Global scenario, NPAs.

Unit 4: Governance in Regulations:

Basel II, III, IV, SEBI LODR, Companies Act, other global scenario.

Unit 5: Governance structure:

Public, Private, Small Banks, Payment Banks (developing a structure).

Module D: Innovation and Strategic Challenges in Banking

Unit 1: Innovation and Technology factor:

Innovation, Strategic Management of Innovation and challenges, Strategy by design process, Management of Technological innovation and challenges.

Unit 2: Digital factor:

Digitalisation, payment system, strategic digital banking and capabilities applied and required along the stages of the customer journey, big data, social media.

Unit 3: Issues and development factor:

Financial Innovation in Retail banking and Corporate Banking.

Unit 4: Reinventing business model in business.

The need and necessity of reinventing the business, role of banks in the future financial services value chain.

Unit 5: Sustainability, effects and measures:

Through an index score (including social, environment and economic and developing the index), Corporate Social responsibility in Banks.

BCSBI Code

Download BCSBI Code of Bank's Commitment to Customers

Download BCSBI Code of Bank's Commitment to Micro and Small Enterprises

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