NISM Series II A : Registrars to an Issue and Share Transfer Agents - Corporate Exam Notes
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Liaising skills: RTAs coordinate with companies and regulators for investor services.
Communication skills: Use positive language and clear answers for investor satisfaction.
Transparency: Provide accurate information about RTA services and processes.
Keeping promises: Avoid commitments that cannot be fulfilled to maintain trust.
Proactive support: Address investor issues before escalation to enhance satisfaction.
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