NISM Series II A : Registrars to an Issue and Share Transfer Agents - Corporate Exam Notes
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Non-discrimination: Treat all investors equally, per SEBI guidelines.
Grievance redressal timeline: Resolve complaints within SEBI-specified periods.
Investor details: Collect PAN, Aadhaar, and contact info for effective resolution.
Website disclosures: RTAs must publish monthly complaint data online.
ODR portal: Facilitates online arbitration and conciliation for disputes.
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